Delete your BabyJoy account and data

You can delete your BabyJoy account and all of the data stored with it at any time. BabyJoy is made by The Everest Lab.

Delete in the app (iPhone and Android)

• Signed in, iPhone: open Me → Account → Edit profile → Delete Account, then confirm.
• Signed in with Google, Android: open Me → Account → Delete account, then confirm.
• Using BabyJoy as a guest: open Me → Account → Delete my data, then confirm.

Delete by email

If you can’t open the app, email theeverestlab@gmail.com from the address you signed in with (or tell us the name of your baby’s profile if you used guest mode) and ask us to delete your BabyJoy account. We will confirm when it is done, usually within 7 days.

What is deleted

Your account and everything stored with it: your profile, your babies’ profiles, tracker logs, Starting Solids logs and allergen history, meal plans and favourites, assistant chats and uploaded photos. Copies in our providers’ routine backups are removed as those backups expire (within 30 days).

What may be kept

Purchase records kept by Apple, Google Play and our subscription provider RevenueCat for tax and accounting, and analytics, crash and advertising data held by Google for their standard retention periods. This data is not linked to your baby’s information.

Deleting the app from your phone does not delete your account. Please use the in-app option above, or email us.

See our full BabyJoy privacy policy.